Support

Support for setup, access, billing, and parking workflows.

Get help with account access, property setup, resident approvals, vehicle tracking, billing readiness, or parking request workflows.

Common questions

Clear answers before you start.

How do I create a property?

Create an account, choose Register a new property, select the plan that matches your segment, and submit the request for review.

How do residents request parking?

Residents use their portal to submit parking, vehicle, or access requests tied to their approved property connection.

Can staff have limited access?

Yes. Staff access is scoped through role-aware workflows so property teams can control who sees operational tools.

How does billing work?

Subscription setup is connected to Stripe Checkout and account billing status. Public pages do not show billing records or private account details.

Can I manage multiple properties?

Yes. Plan capacity controls room for units, rooms, residents, users, or spaces as your operation grows.