Public questions
Use the pricing page, contact page, or request-access flow for general EasySpotOps questions.
Support
Support for apartment parking setup, access, and daily workflows.
Get help with account access, apartment community setup, access approvals, vehicle tracking, resident support, or parking request workflows.
For private account, resident, vehicle, parking spot, or property details, log in and use the in-app support ticket so the right apartment community context is included.
User guides
User guides
Download client and resident user manuals, quick-start guides, and onboarding resources.
Private account help
Log in and use the in-app support button so the request includes the right account and page context.
Pilot setup help
For launch preparation, include the apartment community, workflow, and what you expected to happen.
Common questions
Clear answers before you start.
How do I add an apartment community?
Create an account, choose Register a new property, select the plan that matches your apartment community, and submit the request for review.
How do residents request parking?
Residents, parkers, guests, or staff use their portal to submit parking, vehicle, or access requests tied to their approved apartment community.
Can staff have limited access?
Yes. Staff access can be scoped to assigned apartment communities so teams can work without exposing unrelated properties.
How do plan questions work?
Use pricing or contact support to compare capacity. Private account, billing, and property details stay inside protected account areas.
Can I manage multiple communities?
Yes. Plan capacity supports apartment communities, resident accounts, staff seats, and parking spaces as your operation grows.