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Refund Policy

This policy explains how cancellations, refunds, and billing corrections work for EasySpotOps subscriptions.

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Subscriptions

Paid access is subscription-based and billed through Stripe. Plan price, billing frequency, trial terms, and how to cancel are shown at checkout and in your account.

Refund requests

To request a refund, email [email protected] with your account and the charge in question. We review each request and reply with the outcome and any refund amount.

How refunds are paid

Approved refunds return to the original payment method through Stripe. Timing depends on your bank or card issuer.

Billing errors

If you were charged in error, such as a duplicate charge, tell us and we will correct it.

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